The book
What readers say
What people wrote as the chapters came out, in their own words.
“This made me feel nauseous, and like someone had finally said what needed to be said.”
Lizzie Benton
“I’d never quite consciously made the leap to the fact that changes to ways of working are also just another form of tooling change.”
Peter Gardiner
“As someone who tried to bring the learnings of the Buurtzorg model to the UK’s health and care system (with infinitesimal success), I have asked myself too whether Buurtzorg is the self-management exception that proves the hierarchical rule…”
Paul Jansen
“I drove very popular (ha!) new ways of working organizations & movements within SAP - a 100,000 employee tech company. Looking back at all that activity, and feeling that there is little left (at least structurally - as the individuals all took something powerful with them - I like to believe).”
Tobias Haug
“Completely consistent with the shock I received when I walked away from corporate life… Studying complexity was essential to that humbling awareness.”
Dave Pollard
“Mark, I’m uncertain how this chapter will resonate with others, but it’s an arrow to a bullseye for me.”
Janet L. Marling
“I am always suspicious of unadulterated positivity. You will piss a few people off - usefully - if you pursue this in more detail.”
Steve Hearsum
“It is painful for me to read and look at my own shadow that I have been ignoring. It is helping me with some decisions I need to make for my future.”
Quinton Quartel